Attested mediator in Chișinău
Settle your dispute through dialogue, not through the courts
The Mediator's Office (Biroul Mediatorului) “Țurcan Dragoș” holds mediation sessions in family, civil, commercial and employment disputes. The solution is yours; the mediator makes it possible.
The first meeting is an informative session (ședință de informare), with no obligation.
- Attested mediator
- Dragoș Țurcan is a mediator attested by the Mediation Council of the Republic of Moldova under attestation no. 9 of 12.02.2026, which the Council can confirm.
- Confidentiality
- What is said in the session stays between the parties. The mediator cannot be heard as a witness about facts learned during the mediation.
- Neutrality
- The mediator takes nobody's side, gives legal advice to neither party and imposes no solution. The decision is yours.
About the mediator
One mediator, one procedure, one person accountable
The file does not pass from one assistant to the next. From the first session to the signed agreement you deal with the mediator running the procedure.
Dragoș Țurcan is a mediator attested by the Mediation Council of the Republic of Moldova and heads the Mediator's Office „Țurcan Dragoș” in Chișinău. Sessions are held in Romanian, Russian or English, at the office or online.
A mediator's job is not to decide who is right. It is to run the conversation so that each side is heard, understands what the other is actually after, and can see plainly what they gain and what they risk under every option on the table.
The first meeting is an information session: you find out how the procedure works, how long it may take and how the fee is set, with no obligation to continue.
Professional credo
An agreement holds when both sides have understood exactly what they signed.
Areas of mediation
Which disputes can be mediated
Mediation has its place wherever the parties can still talk to each other. Below are the areas the office works in most often, for private individuals and for companies.
Family mediation
Divorce, division of property, custody and contact
Separation brings decisions that cannot wait: where the children live, who keeps what, how joint debts are split. Mediation helps you take them together.
Find out moreCivil mediation
Contracts, property, inheritance, neighbours
A contract half performed, an inheritance stuck between relatives, a disputed boundary. Such disputes often clear up faster at the table than before the court.
Find out moreCommercial mediation
B2B contracts, receivables, partners, shareholders
A client who does not pay, a supplier who is late, two partners who no longer see the future of the firm alike. Mediation seeks a solution without halting the business.
Find out moreMediation in employment disputes
Dismissal, wages, conflicts at the workplace
An unresolved workplace conflict affects the whole team, not only the two people involved. Mediation treats it while it can still be treated by talking.
Find out moreMediation in criminal cases
Reconciliation of the parties, where the law allows
For certain categories of offence the law allows the parties to be reconciled. Mediation can support that discussion, without replacing the criminal proceedings or the defence.
Find out moreOther types of dispute
Consumer, neighbours, school, small claims
Not every disagreement has a name in the civil code. Many everyday disputes close after a single well-conducted conversation, if it happens in time.
Find out more
Comparison
Mediation or the court
The two routes do not exclude each other: mediation can begin before proceedings or while they are under way. The table shows how they differ, so that you can choose knowing what each involves.
| Comparison | Mediation | The court |
|---|---|---|
| Costs | MediationThe mediator's fee is set in the mediation contract (contract de mediere) and is usually shared between the parties. | The courtCourt fees, lawyers' fees, expert reports and enforcement costs add up as the proceedings go on. |
| Duration | MediationSessions are arranged when they suit the parties, and the procedure ends when the parties decide. | The courtTimescales depend on the court's caseload, on adjournments and on any appeals that are brought. |
| Control over the outcome | MediationThe solution belongs to the parties. Nothing is signed without the agreement of both of them. | The courtThe judge gives the decision, within the limits of the claim and of the evidence put before the court. |
| Confidentiality | MediationThe procedure is confidential, and the mediator cannot be heard as a witness about what was learned in mediation. | The courtHearings are, as a rule, public, and the dispute stays recorded in the case file. |
| The relationship between the parties | MediationThe discussion is guided so that the parties can go on working or living alongside each other once the dispute is closed. | The courtThe procedure is adversarial and usually strains the relationship between the parties. |
How it works
Mediation, step by step
From the first conversation to the mediation agreement (acord de mediere) there are five clear stages. At any moment you know where you stand and what comes next.
- 1
The request and the first conversation
15–30 minutesYou write to us or call us and describe your situation briefly. You find out whether mediation suits your case and what would happen next.
The first conversation is for orientation and commits you to nothing. We note who the parties are, what the dispute is about and whether the case is already before a court. We also check whether anything might affect the mediator's neutrality. If mediation is not the right route for you, we say so openly.
- 2
The informative session
45–60 minutesAt the informative session (ședință de informare) we explain what mediation is, how it is conducted and what rights the parties have. The substance of the dispute is not discussed yet.
The informative session is the meeting at which the mediator sets out the procedure, its principles and the effects of an agreement. For certain categories of dispute, the law requires attendance at such a session before the case can go further. Attending the session is one thing, accepting mediation is another: no one can be compelled to sign an agreement.
- 3
The mediation contract
20–30 minutesIf both parties wish to continue, we sign the mediation contract (contract de mediere). It fixes the subject of the discussion, the rules of the sessions, confidentiality and the fee.
The mediation contract is concluded in writing, between the parties and the mediator. It establishes what exactly is being mediated, how the sessions are run, how the costs are borne and the duty of confidentiality that binds everyone taking part. From this moment the procedure has formally started, but it stays voluntary: either party may withdraw.
- 4
The mediation sessions
usually 1–3 sessions of 60–90 minutesTogether you clarify the facts, the interests of each party and the options open to you. The mediator guides the discussion but does not decide in your place.
Sessions may be held jointly or separately, at the request of either party. The mediator does not judge, does not give legal advice and does not impose a solution; the role is to keep the discussion useful and balanced. The number of sessions depends on how complex the dispute is and on how ready the parties are to talk about solutions.
- 5
The mediation agreement
1–2 hours to draft and signThe understandings you have reached are written down in clear terms that are easy to follow, and signed by the parties.
The mediation agreement (acord de mediere) contains only what the parties themselves have agreed: who does what, by when and on what terms. It is concluded in writing and signed by the parties. If the mediation closes without an agreement, the dispute stays where it was, and what was said in the sessions remains confidential.
The office in numbers
The numbers describe the work of the office and are updated from time to time. They say nothing about your dispute: each one has its own pace and its own outcome.
0
Years of practice in mediation
0
Cases mediated
0
Rate of agreements, as a percentage
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Weeks, on average, to an agreement
Testimonials
What the parties say after mediation
Mediation is confidential, so only testimonials for which the people concerned have given written consent appear here, with no details about the dispute.
No testimonials are published for now. Confidentiality comes first, and a text appears here only with the written consent of the parties.
Frequently asked questions
The questions I am asked most often
How long it takes, who pays, what happens if you do not reach an agreement. The short answers are below, and the dedicated page sets them out in full.
The first step
Let us talk about your situation
Book a first conversation. In a few minutes you will know whether mediation suits your case, with no obligation to continue.